Clear review rules for digital TradingView access
This page explains how AGProLabs reviews cancellation, duplicate-payment, incorrect-delivery and refund requests for digital access products.
Last updated: July 10, 2026
The activation status matters
Every request is reviewed against the order record, access status, applicable law and payment-provider rules.
Contact us promptly
If access has not been activated, send the order number and request details as soon as possible. Eligible requests will be reviewed before delivery.
Digital access has been supplied
Once access has been activated or supplied, refund eligibility may be limited where permitted by applicable consumer law.
Errors are investigated
Duplicate charges, incorrect product delivery or failure to supply purchased access will be investigated and corrected.
Digital access products
AGProLabs products are digital TradingView access services that may be activated shortly after payment. Review the product page, access term, TradingView requirements and payment route before purchasing.
Market outcomes are not product defects
Dissatisfaction with trading performance, market behavior or personal interpretation is not evidence that a digital product is defective. AGProLabs does not promise a trading result, profit or prediction.
Mandatory consumer rights remain
Nothing in this policy removes or limits mandatory consumer rights that cannot legally be waived. Eligibility is assessed using the circumstances of the request and the law applicable to the transaction.
Send one complete request
Include the following information so AGProLabs can locate and evaluate the correct order.
- Order number and checkout email
- Purchased product name and access term
- TradingView username submitted at checkout
- Reason for the request and any relevant payment proof