Resolve access and payment questions with the right details
Use one complete support message so AGProLabs can verify the correct order, payment route and TradingView username without repeated follow-up.
What do you need help with?
Choose the route that matches your request, then send the complete checklist below.
Access is still pending
Send the order number, purchased product and exact TradingView username used for activation.
Payment needs verification
Send the order number plus the Whop receipt or crypto transaction hash and network.
Username needs correction
Send the order number, username entered at checkout and the exact corrected username.
Prepare one complete support message
Copy this checklist, fill in the relevant fields, and send it in one message. Never include a password, full card number, wallet seed phrase or private key.
Order number: Checkout email: Purchased product: Exact TradingView username: Payment route: Transaction ID and network (crypto only):
Telegram is the fastest route for order-specific help
Use Telegram for activation checks, payment verification, username corrections and product questions. Send one complete message using the checklist above. Email support remains available for non-urgent or general enquiries.
Access activation
See the exact sequence from product selection and secure checkout to manual TradingView activation.
Payment guide
Review secure Whop checkout and the payment details you may need to retain.
Refund policy
Read how refund requests are reviewed for digital TradingView access products.
Risk disclosure
Understand the analytical nature and limitations of TradingView Pine Script tools.
View the Access Process Read Payment Guide
Help us reproduce the problem
A precise report lets us distinguish a software fault from a setting, account, data or market condition. Please provide the relevant details below, rather than only “it does not work”.
- Purchase: order reference, checkout email, product and exact TradingView username.
- Location: page URL, script name/version and affected panel, alert, setting or module.
- Observed behavior: expected result, actual result and full error message.
- Reproduction: numbered steps, when it started, frequency, date/time and timezone.
- Chart context: symbol/exchange, timeframe, chart type, relevant profile/inputs and whether the candle was open or closed.
- Environment: browser/app, device and TradingView plan if relevant. For alerts, include the selected condition, creation time, interval and relevant alert log.
- Evidence: clear contextual screenshots or a short recording where available; redact account balances, unrelated personal information and credentials.
- Attempts: any setting checks, reloads or other steps already tried, and whether the issue persists.
If you cannot provide screenshots, send a detailed written account and explain the limitation. Only relevant information is needed. Access, payment and statutory cancellation requests do not require chart evidence. These requests help diagnosis and do not remove mandatory rights.
Send the report and available attachments to or Telegram support. We review the facts, seek any necessary clarification and communicate the next step. Refund Policy · Risk Disclosure · Technical support